レノボ・グループ

レノボ・グループ

募集職種詳細

Infrastructure Solutions Group

Japan Service ISG Fulfillment Specialist

職務内容 Lenovo, a member of the Fortune Global 500, is the fastest growing technology company on the planet, with growth outpacing our competition quarter after quarter and we are growing!

The Lenovo Service Parts Services AP Fulfillment role is a critical member of the Lenovo Services & technical support team.

The Lenovo Services AP Fulfillment role is responsible for order management and fulfillment for all service parts orders received in the Asia Pacific Region. Excellent Excel, written & verbal communication skills are critical, including English.

Responsibilities will include but not be limited to the following:
• Creating reports merging data from various sources, extracting, validating, and controlling data.
• Identifying projected shortages, and collaborating to avoid the shortage and reduce the impact.
• Perform Backlog management, minimize and reduce customer backlog and avoid aging backlog.
• Provide ETA reports keeping customers informed for customer backlog.
• Communicate directly with vendors to resolve any order delays
• Reporting backlog trends and actions for continuous improvement to reduce and avoid backlog.
• Performing root cause and taking necessary corrective action when parts are not available.
• Performing root cause and taking necessary actions for material without demand.
• Reporting to management, the KPIS associated with Planning and Fulfillment. 
応募資格 Position Requirements:
• Bachelor degree or above, overseas education background or work experience is preferred
• Minimum two years working experience on supply chain related positions.
• Outstanding analytical capabilities and familiarity with excel & PPT, SAP experience is preferred;
• Excellent English written and oral communication skills, English will be the working language
• Ability to work cross functionally in an international environment;
• Detail orientated
• Ability to work un-supervised and find the people and answers with minimal handholding
• Must be a team worker and excellent communication skill is a must 
勤務地 Akihabara, Tokyo