レノボ・グループ

レノボ・グループ

募集職種詳細

Services

Service Depot Operation Specialist

職務内容 ■Introduction of the Position
The Service Depot Operation Specialist belongs to NECPC Services Division / Depot Operation. This person is expected to manage depot operation cost, proactively consider the improvement opportunities, and drive the transformation.
This means that this person is desired to lean and understand the service cost structure and Service Delivery Process, bring ideas for improvement, and realize it w/ strong leadership.


■Role and Responsibilities
The role of this position is dedicated to drive service process optimization for cost reduction and CX improvement and include;

• Leading the discussion for service process optimization for cost reduction w/ correct cost structure understanding
• Realize the ideas discussed with team members with strong leadership
• Doing daily cost management
• Support to create depot budget plan/ mid-term-plan for future growth
• Act as role model, influence others to develop other

■Key Interactions with:
• NECPC/ Lenovo Service Depot members
• NECPC/Lenovo other service function team
• NECPC/Lenovo other function members
• Service Delivery Partner
• Superordinate or peer organization in Lenovo Like Asia Pacific(AP) Service Headquarter, other AP regions.

■Business Trip (Location, frequency):
NECPC/Lenovo Japan HQ(UDX, Tokyo) : 1 time per month
Service Delivery Partners : 1 or 2 times per year
Overseas like other AP service region sites : 1 or less times per year

■Career Path:
Depot Operation manager, Service Operation Senior manager
 
応募資格 Must Have – essential

-More than three years working experience in IT industry’s service cost management or Biz controller team
-Knowledge of manufacturing or service process design
-Service biz cost structure knowledge
-Communication skill (Japanese and English)
-Active Listening
-Logical thinking
-Presentation Skill
-Negotiation Skill
-Aggressiveness/Motivation


Good to have - desirable

-Project Experience(work as Project Member or Project manager)
-Chinese communication Skill
-Project management skill(PMP holder is preferred)



 
勤務地 Ota-shi, Gunma