Data Center Group
DCG Japan Sales Operations Manager
||■Roles and responsibilities
This role is to support the sales General Manager with strong business insight from fact basis analysis and strategic scenario based thinking.
Also need to be the point of contact for Lenovo internal operational matters such as system implementation / sales performance management etc.
This position not only interact with sales General Manager but also ground level managers to serve as business enabler for the entire sales team.
Building strong and trusted partnership with Japan President, sales General Manager, sales managers and other functions is critical to be successful in this role.
・Part of weekly & monthly Cadence with regions on performance vs commits
・Preparation of weekly & monthly decks for AP HQ and WW reviews
・Designing of dashboards / monitoring mechanisms for KPIs
・Support region for all Sell Thru reporting, etc
・Help drive cadence within the region on all key topics
・Work with MI team on market analysis
・Running of key projects with BT / IT team
Business analytics and management
・Host the business cadence meeting to monitor and drive performance of the sales
・Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in opportunity/pipeline management (through Salesforce).
・Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales team. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed
・Conduct business analysis and provide decision support for the management team
・Ensuring AP DCG is on top of issues by proactively providing management reports / decks for weekly and monthly reviews
Sales Operations/Process/Project Management & Enablement
・Serve as the focal point of contact for sales team and address calls for most general business issue
・Responsible for the development and implementation of new processes and procedures for effective and efficient team operations
・Track and analyze the performance based on customer segmentation perspective
・Setting Individual Sales Incentive and Compensation plan, including target allocation proposal and performance tracking logic.
・Must have 10+ years of professional experience, preferred to have 5+ years’ experience in the same industry
・Proficiency in MS Office tools like Excel, Powerpoint, etc.
・Proficiency in both written and spoken English
・Able to develop strong relationships with various stakeholders and ability to work with them
・Able to work independently and meet requirements, maintains ownership, offers potential solutions, drives work to completion
・Strong analytical skills and detail oriented
Good to have−desirable
・IT savvy exposure is an advantage
・Immediate availability is an advantage